hartnell.communication experiences

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Stand and deliver

Hello and welcome. Interested in developing an amazing live communication experience which really engages people, delivers key messages and is memorable? You’ve come to the right place. We can help you develop new ways to catch eyes, bend ears and change mindsets – we’ve been been working in advocacy and brand communication for nigh on 25 years. With a proven track record and 50+ communication awards for our clients under our belt we believe we can help you.

Our unique methodology incorporating the art, science and psychology of persuasion is backed by full media production and fabrication facilities. Our passion is to help organisations punch above their weight while maximising their return on investment. 

Join our elite band of clients to discover innovative ways to promote your brand, issues or products and position your organisation ahead of its competition. Contact Richard Hartnell today for a free non-obligatory chat or send us your brief and we’ll get right back to you.


We start here

The End. Defining the outcome you want to achieve and working out the best strategy to maximise your return on investment.

Richard Hartnell, creative director and founder, leads the design process and works with his team based in the UK and Netherlands. Blending traditional advertising techniques with the psychology and science of communication his 30 year consistent track record of award winning projects is put to your test.

Acting as your creative interpreters, we partner with you to develop the ’empathy machinery’ – bespoke marketing tools to help you communicate. In our methodology we seek to stimulate the senses and reach the hearts and minds of your audience. Our inventive ingenuity knows no bounds.

Our management team, led by managing director, Will Chamberlain-Webber, orchestrates a network of writers, artists, programmers, engineers, and specialist subcontractors.

Through our links with universities and research faculties we offer clients the latest expertise and thinking in experiential design and media technology. We frequently work in partnership with clients own brand teams, existing agencies or exhibition suppliers to develop bespoke marketing tools to augment your overall marketing activities.

Want to dip your toe in the water and improve your ROI through live marketing? We can help. We run live marketing masterclasses in the UK and Netherlands aimed at event organisers and their clients. Sign up for our next event here.

Our story

HCC was Founded in 1992 by Richard Hartnell, designer, artist, writer and inventor. Today he leads on most of our experiential projects.

Richard graduated from the Central School of Art and design (now Central St. Martins) in 1976 where he studied graphic design under the mentorship of Richard Hollis a highly influential figure in the world of British design.

Following a career working for London design agencies on brand design and multimedia, Richard was appointed by Pentagram partner David Hillman to implement a Corporate Identity for The Royal College of Nursing. While developing this work, which was instrumental in changing the public perception of nursing in the UK, he pioneered interactive live marketing as part of the wider brand communication strategy.

After gaining a number of communication awards for the RCN, many of these attributed to best exhibition at the party political conferences, Richard set up his own agency, Hartnell Creative Communication Limited, (HCC) to offer campaign, brand identity and issue communication with his own twist.

  • Whether it's for the European Parliament, Westminster or the annual UK Party Conferences, Richard has designed and built compelling stands that deliver RNIB's key messages across eye health, accessible information, transport and disability rights. Always engaging and frequently award winning, Richard's work has helped to secure many important campaigning successes for RNIB.

    Steve Winyard, Head of Policy and Campaigns RNIB
    June 2016